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VP Customer Excellence in Cincinnati, OH at Advantage Solutions

Date Posted: 1/3/2019

Job Snapshot

Job Description

VP Customer Experience – Cincinnati based

The VP of Customer Experience is responsible for strategic and business development efforts on behalf of Advantage Marketing Partners, a division of Advantage Solutions, for a major grocery retailer. This role will develop and foster senior level relationships with each of our client’s six Marketing Centers of Excellence.


  • Drive relationship building with new Marketing Centers of Excellence leaders/teams
  • Be the go-to provider of monetizable ideas and solutions grounded in strategic problem solving for both our retail Customer and our CPG clients/partners
  • Maintain innovation strategies on a parallel track
  • Drive new revenue streams with collaborative programming across Advantage Marketing Partners’ network
  • Partner and interface with all Customer teams including Sales, Shopper Marketing, Retail
  • Odyssey, Discoveries and Technology Services to establish new services


  • Undergraduate degree in marketing, business or related field
  • 10+ years of experience in retail marketing, shopper marketing and/or consumer promotions with a marketing firm/agency or as a corporate marketing executive at a CPG brand
  • 5 to 10 years successfully managing client expectations either personally or through a team
  • Experience working with VP level and above positions

Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Advantage Solutions is proud to be an Equal Opportunity Employer